Edna St. Vincent Millay , American author
said about Customer, Fact, Needs...
"What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it."
- Edna St. Vincent Millay Read all Edna St. Vincent Millay quotes, or find out more about Edna St. Vincent Millay
"What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it."- Edna St. Vincent Millay