Phil Crosby , American author
said about Quality, Environment, Result...
"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
- Phil Crosby Read all Phil Crosby quotes, or find out more about Phil Crosby
"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
- Phil Crosby
- Phil Crosby