Phil Crosby Quotes

"Successful people breed success."
- Phil Crosby
(Related: Success, People, Successful)

"The audience only pays attention as long as you know where you are going."
- Phil Crosby
(Related: Attention)

"The great discoveries are usually obvious."
- Phil Crosby
(Related: Obvious)

"Very few of the great leaders ever get through their careers without failing, sometimes dramatically."
- Phil Crosby
(Related: Careers, Leaders)

"We can spend our whole lives underachieving."
- Phil Crosby

"You have to lead people gently toward what they already know is right."
- Phil Crosby
(Related: People, Right)

"Eliminating what is not wanted or needed is profitable in itself."
- Phil Crosby

"Selecting the right person for the right job is the largest part of coaching."
- Phil Crosby
(Related: Coaching, Job, Right)

"You don't have to be noisy to be effective."
- Phil Crosby

"A rule to live by: I won't use anything I can't explain in five minutes."
- Phil Crosby

"Quality has to be caused, not controlled."
- Phil Crosby
(Related: Quality)

"No one can remember more than three points."
- Phil Crosby

"Making a wrong decision is understandable. Refusing to search continually for learning is not."
- Phil Crosby
(Related: Decision, Learning, Wrong)

"In a true zero-defects approach, there are no unimportant items."
- Phil Crosby

"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."
- Phil Crosby
(Related: Change, Planning, Today, Tomorrow, Will, World)

"Change should be a friend. It should happen by plan, not by accident."
- Phil Crosby
(Related: Change, Friend, Accident)

"Being convinced one knows the whole story is the surest way to fail."
- Phil Crosby
(Related: Being)

"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
- Phil Crosby
(Related: Quality, Environment, Result)